The Jewel Standard

Ready for a different kind of pool service?

THIS IS WHERE JEWEL POOLS SHINES

A HIGHER STANDARD OF POOL CARE.

The Jewel Standard isn’t about making promises that sound good.

It’s about doing the things that make professional pool care better—consistently maintaining, monitoring, identifying, communicating and recommending.

Because what makes Jewel Pools shine isn’t just how your pool looks.
It’s how your pool is cared for.

Pool owners deserve a professional standard for how their pool is cared for.

The Jewel Standard defines how we approach the work, how we evaluate the pool and how we communicate with our customers.

It isn’t a single service.

It’s how we perform every service.

THE FIVE PRINCIPLES OF THE JEWEL STANDARD

01

Maintain

Do the fundamentals correctly and consistently.

Great pool care starts with disciplined routine maintenance.

Water conditions, sanitation, physical cleaning and routine observations form the foundation of a properly maintained pool.

Consistency matters.

Need dependable ongoing pool care?

02

MONITOR

Pay attention to more than today’s cleaning.

  • Pools change.
  • Weather changes.
  • Water conditions change.
  • Equipment ages.
  • Performance changes.

Our technicians look beyond the immediate task and pay attention to observable changes in the pool and its equipment.

The earlier a developing problem is recognized, the more options you may have.

03

Identify

Recognize conditions that deserve attention.

Not every unusual condition represents an emergency.

But ignoring changes isn’t good pool management either.

When something appears abnormal, we identify it and determine whether additional attention may be appropriate.

The earlier a developing problem is recognized, the more options you may have.

04

Communicate

Customers shouldn’t have to guess.

Professional service includes professional communication.

When we find something significant, we explain it.

When action should be considered, we tell you why.

And when everything appears to be operating normally, that’s useful information too.

You should never have to wonder what's happening with your pool.

05

Recommend

Provide a clear path forward.

When maintenance, repair or replacement is appropriate, our goal is to provide a straightforward recommendation.

Not the most expensive answer.

Not the quickest answer.

Have a pool or equipment decision you're trying to make?

The answer we believe makes sense for the pool.

PROFESSIONALISM IS PART OF THE STANDARD.

A Standard That Shines Through in Everything We Do.

It means:

01

Dependable Service

Respecting schedules and customer expectations.
02

Professional Appearance

Technicians who represent the company professionally at your home.
03

Respect for Property

Treating your backyard and property as carefully as we would expect someone to treat our own.
04

Clear Communication

Making technical information understandable.
05

Accountability

Standing behind the quality of our work.

Expect more from your pool company.

THE RESULT?

A homeowner who understands their pool better.

A pool that receives consistent professional attention.

Equipment problems that aren’t automatically ignored until failure.

Recommendations that have a reason behind them.

And a service relationship built around confidence rather than uncertainty.

THAT’S WHERE THE JEWEL STANDARD SHINES

Maintain. Monitor. Identify. Communicate. Recommend.

A professional standard for taking better care of your pool.